We have stayed at The Inn on the Moor many times over the past 18 months, it is the main reason we visit the village of Goathland. We travelled as... read more a couple with our two Labradors a couple of weekends after the hospitality industry reopened after lockdown. We have also visited this hotel when our baby was only 7 weeks old and found it a great base with all the amenities you would need to make staying with a baby stress free(!). The hotel is perfect for couples, single travelers, families and groups. Everyone is made to feel so welcome. From the moment we arrived we were given a warm welcome from all the staff who were so efficient, friendly and calm given the new precautions they now have to work around due to Covid 19. Social distancing was easy to do in the hotel and guidance was clear and easy to follow. Cleanliness was 10/10 and each table is thoroughly wiped down after use, even so much as the chairs, salt and pepper pots etc. Then clear signage is displayed to indicate that the table had been attended to and was now ready to use. The staff worked very hard to deliver table service and were very attentive, even though the hotel was fully booked and busy, there was never a wait to be served or to receive your food/drinks. The new beer garden is lovely, safe and secure,... We have stayed at The Inn on the Moor many times over the past 18 months, it is the main reason we visit the village of Goathland. We travelled as a couple with our two Labradors a couple of weekends after the hospitality industry reopened after lockdown. We have also visited this hotel when our baby was only 7 weeks old and found it a great base with all the amenities you would need to make staying with a baby stress free(!). The hotel is perfect for couples, single travelers, families and groups. Everyone is made to feel so welcome.
From the moment we arrived we were given a warm welcome from all the staff who were so efficient, friendly and calm given the new precautions they now have to work around due to Covid 19. Social distancing was easy to do in the hotel and guidance was clear and easy to follow. Cleanliness was 10/10 and each table is thoroughly wiped down after use, even so much as the chairs, salt and pepper pots etc. Then clear signage is displayed to indicate that the table had been attended to and was now ready to use. The staff worked very hard to deliver table service and were very attentive, even though the hotel was fully booked and busy, there was never a wait to be served or to receive your food/drinks. The new beer garden is lovely, safe and secure, with lots of tables and free space. Children could happily play and still remain distant from other guests, there is lots of space for dogs to lay by your table.
We stayed in room 7 at the front of the hotel, the room was spacious and nicely decorated. Everything was very clean and well thought out. The hampers for the dogs were a great touch and extremely helpful as they contained treats, bowls, balls, a throw and a mat for the dog bowls.
Breakfast was such a treat, in the bar area for those with dogs and a great selection to choose from. We also ate in the bar each evening and the food was excellent as usual. Really good value for money and great portions.
We could not rate this hotel highly enough. They were organised, calm and efficient BEFORE the pandemic - so we had every confidence that they could deliver the same outstanding level of service post lockdown, with the new measures in place. The atmosphere that the staff work so hard to create is not something that can be forced, it is a reflection of the effort and commitment that is put in by every single staff member.
We will see you all soon and thank you for another great stay! More
Having read reviews we had high expectations of our recent visit to The Inn on the Moor. Unfortunately there were certain aspects of our stay which did not meet our... read more 